General Manager

Company: Marstons
Location: Newmarket, Suffolk
Job Ref.: 27904
Job Title: General Manager
Hours: Full time
Salary: Available on request
Date Posted: November 13, 2023
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We're looking for a General Manager for a stunning community pub in a prominent location in Newmarket. Salary up to £47,000 (+£7,500 live out allowance) plus bonus and a generous benefits package. 

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at the White Hart in Newmarket and lead the team to success!

What you get

At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including:

  • Additional earnings potential through bonus and incentive schemes
  • Access to a pension plan
  • On-site accommodation
  • Private healthcare
  • Award winning training and development

About the pub

The White Hart in Newmarket is a thriving community pub ideally situated on the Newmarket High Street, surrounded by shops and other hospitality businesses driving the footfall. Currently split at around 80/20 in favour of wet, hotel sales account for around 30% of the overall business. Weekly sales average at around £30,000 net.

It functions via a main bar area, with mixed seating for drinkers and diners and one long bar going through the majority of the pub. There is an external patio area on the side of the business with 2 sections 1 covered.

The White Hart also benefits from a function room with the capacity of 150 guests standing, 70 guests seated. There are a number of local clubs and businesses that use the function room for meetings but there is bags of potential to develop the function side of the business.

There are 18 hotel rooms above the business so an operator with rooms experience is preferable.

The pub has a consistent and loyal regular drinking trade, along with being the no.1 destination for race goers currently. There is a good level of live entertainment which is organised well around race days.

The White Hart benefits from Sky and TNT sports which also pulls in a regular crowd. 

The pub has a strong Deputy Manager, Supervisor, Head Chef, and Housekeeper in situ with a lot of experience throughout the team, ready for an experienced GM to hit the ground running.

This is a live-out position so a £7500 live out allowance will be paid on top of salary.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

  • Care about finding, growing and engaging your team.
  • Be accountable for running all aspects of your pub.
  • Be passionate about doing the right thing for your staff and your customers.
  • Dream big and think differently about new ways to increase sales and growth.
  • Celebrate and create a buzz by sharing enjoyable experiences.


Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.